Omnichannel Customer Support Platform
Twixo is an omnichannel customer support platform that helps businesses manage WhatsApp, Instagram, email, SMS, and more from one smart inbox. Respond faster, collaborate better, and grow your business.
Manage WhatsApp, Instagram, Email, SMS, and more — all from a single platform. Respond faster. Collaborate smarter. Grow your business.
Integrations
Bring all your conversations from WhatsApp, Instagram, Facebook, Website chat, SMS, Email, Telegram, Line, and more into one unified inbox.
Receive and reply to WhatsApp messages directly from your shared inbox.
Manage DMs and comments without switching apps.
Respond to customer queries instantly from one dashboard.
Handle support emails alongside social messages.
Stay connected with customers on Telegram in one place.
Support customers on Line without extra tools.
Why twixo
Powerful tools that make customer support feel effortless.
Every message from every channel lands in one place. No more switching tabs or missing conversations.
Assign conversations, leave internal notes, and work together seamlessly as a team.
Track response times, resolution rates, and team performance with detailed dashboards.
Connect your first channel in minutes. No developers needed. Start replying right away.
How It works
Four simple steps to transform your customer communication
Select from WhatsApp, Instagram, Facebook, SMS, Email, and more
Set up your unified inbox in seconds with our guided setup
Invite your team members and assign roles and permissions
Start managing all conversations from one powerful dashboard
Unified inbox
Stop juggling multiple apps and platforms. Twixo brings all your customer conversations together in one beautifully designed interface.
Join thousands of businesses using Twixo to deliver faster, better customer support across every channel.
Free plan available · No credit card required · Set up in 5 minutes
